Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the PNR Creations website and of the software products we build and operate, including early-access, beta and preview releases (together, the "Products"). PNR Creations Limited ("PNR Creations", "we", "us", "our") is a company registered in New Zealand.

By accessing the website or using a Product you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the website or the Products.

PNR Creations designs, builds and operates AI-native software products. At the date of these Terms our Products include:

• CommCopilot — an assistant that triages work communication, investigates relevant context against your code repositories, and delivers decision-ready notifications and draft replies.

Products may be offered as research previews, early-access or beta releases. Such releases may be incomplete, may change substantially, and may be modified, suspended or discontinued at any time. Product-specific terms, where provided, apply in addition to these Terms and prevail in the event of a conflict.

3.1 Eligibility. You must be at least 18 years old and, if you use a Product on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3.2 Access credentials. You are responsible for keeping any account credentials, API keys and workspace tokens you configure in a Product secure, and for all activity that occurs under them.

3.3 Early access. Participation in early access is at our discretion and may be withdrawn at any time. You agree not to publish benchmarks, screenshots or descriptions of pre-release features without our prior written consent, unless we have stated otherwise.

3.4 Feedback. If you provide feedback, suggestions or ideas about a Product, you grant us a perpetual, irrevocable, royalty-free licence to use them without restriction or obligation to you.

4.1 Early access. Unless we state otherwise in writing, research previews and early-access releases are provided free of charge.

4.2 Paid plans. Where a Product is offered on a paid plan, fees are stated in New Zealand Dollars (NZD) and are exclusive of GST unless otherwise stated. GST will be added at the prevailing rate where applicable. Fees are billed in advance for the applicable subscription period.

4.3 Cancellation and refunds. You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.

4.4 Third-party costs. If you configure a Product to use your own model-provider or platform accounts (for example your own API keys), any charges from those providers are your responsibility.

The Products use machine-learning models, including large language models operated by third-party providers, to classify, summarise, translate, draft and recommend ("Output"). Output is probabilistic and may be inaccurate, incomplete, out of date or inappropriate for your situation.

• You are responsible for reviewing Output before relying on it, sending it, or acting on it.
• Where a Product labels Output as unverified or low-confidence, you should treat it accordingly.
• Output does not constitute professional, legal, financial or medical advice.
• We do not guarantee that Output will be error-free, or that any particular result will be achieved.

6.1 Your content. You retain ownership of all text, messages, code, documents and other material you make available to a Product ("Your Content"). You grant us a licence to process Your Content solely to provide, secure and improve the Products for you.

6.2 Model providers. To generate Output, a Product may transmit the minimum necessary portion of Your Content to third-party model providers, directly or through an inference gateway, under those providers' terms. We select providers and configurations that do not use your data to train their models where such options are available.

6.3 Connected platforms. Where a Product connects to a third-party platform (for example a Slack workspace, a browser, or a source-code repository), you are responsible for ensuring that you have the necessary rights and permissions, including any consent required from your organisation or workspace administrators.

6.4 Local-first processing. Some Products process data on your device and store it locally. Data that never leaves your device is under your control, and you are responsible for backing it up.

6.5 No training on Your Content. We do not use Your Content to train machine-learning models without your explicit opt-in.

7.1 Our Products. The Products, including all software, models, prompts, designs, documentation and trade marks, are owned by PNR Creations or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Products in accordance with these Terms.

7.2 Output. As between you and us, and subject to these Terms and applicable law, you may use Output generated for you for any lawful purpose.

7.3 Open-source components. Certain components of the Products are released under open-source licences. Those licences govern your use of the relevant components.

When using the website or a Product you must not:

• Attempt to gain unauthorised access to any systems, accounts or data.
• Reverse engineer, decompile or attempt to extract the source code, prompts or models of a Product, except to the extent permitted by law or an applicable open-source licence.
• Use a Product to monitor communications or individuals without the authority and consent required by applicable law.
• Upload or transmit malicious code, or interfere with the operation or security of a Product.
• Circumvent usage limits, access controls or safety measures.
• Use a Product in a manner that violates any applicable law or regulation, or the terms of a connected third-party platform.

We reserve the right to suspend or restrict access to the website or a Product where we reasonably believe these Terms have been breached.

9.1 Early-access releases. Research previews, early-access and beta releases are provided "as is" and "as available", without warranty of any kind, to the fullest extent permitted by law.

9.2 General. We will operate the Products with reasonable skill and care. Except as expressly stated in these Terms, we exclude all warranties, conditions and guarantees, whether express or implied.

9.3 Third-party platforms and providers. We are not responsible for changes to, or outages of, third-party platforms, model providers or browsers that affect the availability, performance or Output of a Product.

9.4 Consumer guarantees. If you acquire a Product for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply. Nothing in these Terms limits rights you may have under New Zealand consumer law that cannot be excluded.

To the fullest extent permitted by New Zealand law:

• PNR Creations is not liable for any indirect, incidental, special or consequential loss, or any loss of profit, revenue, data or goodwill, arising out of or in connection with the website, a Product or any Output.
• Our total aggregate liability arising out of or in connection with a Product in any 12-month period is limited to the fees you paid to us for that Product in that period, or NZD 100 if no fees were paid.
• You are responsible for decisions and actions taken on the basis of Output, including messages sent and code changes made.

11.1 By you. You may stop using a Product at any time and, where applicable, cancel your subscription in accordance with clause 4.

11.2 By us. We may suspend or terminate your access to a Product immediately if you materially breach these Terms, if required by law, or if we discontinue the Product. Where practicable we will give reasonable notice of discontinuation.

11.3 Effect of termination. On termination your licence to use the Product ends. Clauses that by their nature should survive (including 3.4, 5, 6, 7, 10 and 14) continue to apply. Where a Product stores data locally, that data remains on your device.

PNR Creations collects and handles personal information in accordance with the New Zealand Privacy Act 2020. We collect personal information only as necessary to operate the website and the Products, and we do not sell it. We share it only with service providers needed to operate the Products (for example hosting and model-inference providers) or as required by law.

You have the right to access and correct personal information we hold about you. To make a request, contact us at phil@pnrcreations.com.

We may update these Terms from time to time. Material changes will be notified by updating the "Last updated" date at the top of this page and, for registered users, by reasonable means such as email or an in-product notice. Continued use of the website or a Product after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of New Zealand. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the New Zealand courts. For consumer disputes, you may also contact the Disputes Tribunal.